Returns Form & Troubleshooting

To make a claim or arrange a return, simply fill in the details below and our team will be in touch.

To arrange a return via a DPD drop off point please click here.

If this relates to a mirror or a mirror cabinet please click here to check our mirror trouble shooting guide before filling out the below.

Company Name *

Contact Email *

Order Reference/Customer Name *

Date of Purchase *

Product Code *

Reason for Return *

Have you checked the trouble shooting guide? *

If this relates to a mirror or mirror cabinet, have you checked and actioned all the points in our mirror trouble shooting guide?

Description of Fault/Damage *

POR Number * (Located on product label)

Replacement or Refund required? *

Please tick to confirm you have read and accept the retuns policy.

Please tick the box to indicate you are not a robot.